Under the direction of Reed Hastings and Patty McCord, Netflix prospered with groundbreaking HR policies, which Patty wrote about in How Netflix Reinvented HR (Harvard Business Review, December 2014). The first of five basic precepts that drove Netflix’s HR policies is “Hire, reward, and tolerate only fully formed adults.”
Mrs. McCord was the Chief Talent Officer for Netflix at the time. She believes the majority of workers will try to do the right thing and act in the company’s best interests when making business decisions.
She goes on to say that “Most companies spend endless time and money writing and enforcing HR policies to deal with problems the other 3% might cause.” And Mrs. McCord offers a solution: Don’t hire people that will cause you most problems.
Read full article: Hire only fully formed adults: How soft skills improve your bottom line