Media Highlights

Brook Mayborne

Brook Mayborne is director of human resources at Stowell Associates Inc., a care management and home care provider based in Milwaukee. Leading the company’s HR team, she oversees all areas of strategic HR planning, talent development and workplace culture....

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How to build a people-first culture as the company grows

When starting out, it’s common for founders to handpick every team member and get to know them on a personal level. But there comes a point when it’s no longer possible to do this as hiring needs multiply and employee headcount grows. Eventually, every...

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Put principles before processes

Work is changing. Not just because we have new technology to drive efficiency and automation, but also because the nature of business itself is becoming more complex, unpredictable, and dynamic. Read full article:

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Forget the robots: It’s still a people business

In the last six months I’ve had the pleasure and privilege of designing and delivering multiunit leadership development workshops for area managers and franchisees at brands like Texas Roadhouse, Chipotle, IHOP, Wendy’s, Panera Bread, Qdoba, BJ’s,...

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5 lessons for building a long-lasting company culture

Company culture is hard to define, but it’s woven into everything a company does. It’s the reason employees love or hate their jobs, or customers can feel valued or ignored. Like reputation, it takes years to build a good culture, but only a few missteps...

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How to decide when to fire someone

Deciding whether to terminate an employee’s contract is hard. “It’s an emotionally difficult task,” says Jay Conger, a professor at Claremont McKenna College and co-author of The High Potential’s Advantage: Get Noticed, Impress Your Bosses, and Become a...

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Time to terminate? 5 ways to help your managers decide

Ask any manager, and they’ll most likely say letting an employee go is the worst part of the job. Terminations are always tricky, no matter how necessary. And even though sometimes it’s glaringly obvious an employee has to go, other times the decision can...

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8 lessons on building a company people enjoy working for

Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust? Patty McCord, the iconic former chief talent officer at...

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Commentary: Netflix’s firing culture works for Netflix

Do you know the story of Patty McCord, Netflix’s original human relations chief? It’s legendary, and worth recounting in the wake of Thursday’s Wall Street Journal story on the company’s culture. McCord was one of Netflix’s earliest employees. She was...

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5 Smart Ways To Get Your Team To Step Up

The next time you’re in a company meeting, look around the room. Chances are, two out of three people there isn’t happy on the job. This sobering thought comes from a recent “State of the American Workplace” survey by Gallup, which reported that only 33...

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How To Avoid Discrimination When Assessing Culture Fit

Typically, when companies are on the search for talented candidates, one variable that is assessed is the job applicant’s ‘fit’ with the organizational culture. Culture fit can be thought of as how congruent an individual’s values are with the...

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RE/MAX Hosts Broker Owner & Manager Conference in D.C.

The 2018 RE/MAX Broker Owner & Manager Conference, held in Washington, D.C., this week, gathered 1,200 attendees from 10 countries to discuss housing issues and knowledge-share in sessions and training, as well as network with peers. Attendees heard from...

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How to hire: 5 ways to stop doing it all wrong

The best hires – the people who go on to do amazing things within their companies – don’t always seem like the best fit on paper or first glance. For that reason, they are often skipped over due to traditional hiring practices. Attracting the best talent...

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Are Tough Conversations the Kindest?

Do you find yourself struggling to have tough conversations at work? Do you find yourself putting them off, biting your tongue, and thinking it would just be kinder to suck it up rather than upset someone? What is it that makes these conversations so...

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How do CEOs create an ideal work culture? ‘You live it’

Patty McCord spent years as an executive at Netflix, where she was responsible for reimagining office culture and disrupting best practices. Her latest book is called “Powerful: Building a Culture of Freedom and Responsibility.” McCord offers her Brief but...

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The Myth That Is Culture Fit

Adam says that hiring on culture fit is a great recipe for groupthink, which favours similarity and weeds out the diversity of thought. When job seekers are looking for employment, they are told to research the company — know what they do, who they work...

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3 signs you’re stuck in the wrong career

Netflix former Chief Talent Officer Patty McCord agrees and says that one of the first steps to getting out of a wrong career is to talk to someone who is doing what you think you might like. "If you think the grass is greener somewhere else, go munch some...

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Office Hours: In the state of stuck

Third, sometimes you need dynamite, what Giaimo referred to as "the explosion" to get out of the box. Patty McCord, a former chief talent officer at Netflix, told Dana Rousmaniere in an April 6, 2015, Harvard Business Review interview that she's talked...

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BambooHR Announces BambooHR Summit 2018

BambooHR, the industry's leading software provider dedicated to powering the strategic evolution of HR in small and medium businesses, today announced its second annual BambooHR Summit conference, to be held from April 25-27. The conference offers...

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The Stone Age answer to your desk job

This is something Patty McCord, the former chief talent officer at Netflix and the author of Powerful: Building a Culture of Freedom and Responsibility, is familiar with. “Often when I work with start-ups I say that you have to change the way you...

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Patty McCord: Creating a Powerful Culture

My guest today is Patty McCord, former Chief Human Resources Officer at Netflix, author of the unabashedly bold book, “Powerful,” and a rocket ship of a disrupter. Takeaways from this Episode: It is easy to think that if we had more time, more money, more...

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How to Expand Diversity in Silicon Valley

Patricia McCord, author of "Powerful: Building a Culture of Freedom and Responsibility," and Minnie Ingersoll, Code for America chief operating officer, discuss diversity in tech with Bloomberg's Emily Chang on "Bloomberg Technology." Watch full video: How...

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Is a new and better culture evolving in the credit market?

In this context it was interesting to see Patty McCord, world-beating Netflix’s ‘Chief Talent Officer’ (we don’t see many of those in the credit market) recently join Lending Club. At Netflix McCord had crafted what Facebook’s Sheryl Sandberg hailed as...

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Why Facebook won a best workplace award, again

That's according to Facebook's What goes into being the best place to work in the US? For starters, it comes down to a lot more than just offering free meals and transportation. That's according to Facebook's Janelle Gale, vice president of human...

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Now Airing: A Peek Inside the Netflix Culture Deck

Patty McCord’s approach to HR culture in the workplace inspires some and sparks irritation in others. Her co-creation of the Netflix Culture Deck, a key onboarding document for companies, still follows her around, which is why she felt it needed an...

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Preserving staffers’ dignity vital

Everyone wants the opportunity to grow and to contribute. When leaders allow it, they contribute to one of the most important workplace elements – dignity. Executive coach Michelle Pizer discussed “solving people problems at work with dignity” during an...

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A New Way of Working: Foster Freedom and Responsibility

In an executive meeting one day at Netflix, we suddenly realized that in nine months we would account for a third of U.S. Internet bandwidth. We had grown around 30 percent a quarter for three quarters in a row. At the time, we were still thinking that we...

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#246: Patty McCord—Creating a Culture Like Netflix’s

When it comes to shaping a healthy and vibrant culture, Patty McCord—co-creator of the now viral (think over 12 million views) Netflix Culture deck—says most companies are doing it all wrong. In fact, she contends that commonly held “best practices” like...

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Netflix writes the new rules of work

Former Netflix Chief Talent Officer Patty McCord had a big hand in creating the refreshing and successful corporate culture at Netflix. She joined Salon to unpack her new book, “Powerful: Building a Culture of Freedom and Responsibility,” which highlights...

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Five Ways You Can Build A Business With Staying Power

When I started my company, I had a dream and a plan, but I had no idea it would grow into a nationally ranked integrated communications and public affairs firm. As we celebrate our 25th anniversary, I’ve been thinking about the actions that create staying...

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Why Netflix urges staff to interview elsewhere

Netflix is arguably one of the most forward-thinking firms on the Big Tech scene. And the company has pioneered numerous management innovations – giving it a reputation for forward-thinking practices when it comes to performance management. Business...

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Patty McCord on voguish HR-speak and life after Netflix

Patty McCord, the former chief talent officer at Netflix, was recently contacted by a human resources executive with news of an epiphany. Reading Ms McCord’s book Powerful: Building a Culture of Freedom and Responsibility prompted the woman to cancel her...

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Building Company Culture for the Modern Workforce

Millennial and Generation Z keynote speaker and author, Ryan Jenkins, welcomes Patty McCord, former Netflix Chief Talent Officer, to the Next Generation Catalyst Podcast. Patty is also the author of Powerful: Building a Culture of Freedom and...

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Reward top performers with higher pay

Does Patty McCord, former chief talent officer at Netflix, have a point? In her just-published article on corporate pay for Harvard Business Review, she doesn’t mince her words. “The prevailing system is behind the times,” she slams. “It’s based on what...

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Recruiting Is A Business Function–Treat It Like One

Recruiters are often treated like record keepers and administrators. This former Netflix exec says that’s a huge (and costly) mistake. I was at a start-up the other day talking to their head of people, and she told me that they were planning an off-site to...

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Revolution: Google and YouTube Changing the World

Google CEO Sundar Pichai and YouTube CEO Susan Wojcicki join Recode’s Kara Swisher and MSNBC’s Ari Melber for a special town hall to discuss the challenges and successes of tech’s disruption of the workplace, and what it means for the future of the...

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