Media Highlights

Hiring and Keeping Talented Employees

Hiring and Keeping Talented Employees

No company likes losing good employees, but the war on talent-retention is a tough battle. Many organizations offer flashy benefits such as, unlimited PTO or flexible working hours, but are these really the aspects of a job that are making good workers stay, writes...

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5 Books to Inspire Entrepreneurs on the Road to Success

5 Books to Inspire Entrepreneurs on the Road to Success

Ever since co-founding Okta over 10 years ago, I've been interested in learning about other entrepreneurs' journeys and helping other leaders bring their visions to life. We all start with an initial idea and run into roadblocks as we grow, but how does each leader...

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The Case for Business Acumen and Our Best Idea for Building It

The Case for Business Acumen and Our Best Idea for Building It

In our home, my wife runs the finances. She pays the bills, sets the budgets, and saves the money. I am completely removed from this process—that is, until I want to spend some of the money. Too many employees have a similar financial arrangement at work. Someone else...

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It’s Time To Change How Employees Leave Our Companies

It’s Time To Change How Employees Leave Our Companies

Consider this. You’re in a long-term relationship and your partner suddenly comes to you and tells you they’re moving to a new city. With a new partner. In two weeks. How would you react? Read full article: It’s Time To Change How Employees Leave Our Companies

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Digicon 2019 to go with L.E.A.P. theme

Digicon 2019 to go with L.E.A.P. theme

Leading the international roster of speakers is corporate culture guru Patty McCord, whose Netflix Culture Deck has disrupted the way modern conglomerates operate internally. Read full article: Digicon 2019 to go with L.E.A.P. theme

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Five Must Reads for the 2020 Entrepreneur

Five Must Reads for the 2020 Entrepreneur

If there is one characteristic shared by all successful entrepreneurs, it’s this: they are always learning. Learning for entrepreneurs is non-negotiable. Charting your own course in life and business means that we must ever evolve to the next best version of...

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Brook Mayborne

Brook Mayborne

Brook Mayborne is director of human resources at Stowell Associates Inc., a care management and home care provider based in Milwaukee. Leading the company’s HR team, she oversees all areas of strategic HR planning, talent development and workplace culture....

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How to build a people-first culture as the company grows

How to build a people-first culture as the company grows

When starting out, it’s common for founders to handpick every team member and get to know them on a personal level. But there comes a point when it’s no longer possible to do this as hiring needs multiply and employee headcount grows. Eventually, every...

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Put principles before processes

Put principles before processes

Work is changing. Not just because we have new technology to drive efficiency and automation, but also because the nature of business itself is becoming more complex, unpredictable, and dynamic. Read full article:

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Forget the robots: It’s still a people business

Forget the robots: It’s still a people business

In the last six months I’ve had the pleasure and privilege of designing and delivering multiunit leadership development workshops for area managers and franchisees at brands like Texas Roadhouse, Chipotle, IHOP, Wendy’s, Panera Bread, Qdoba, BJ’s,...

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5 lessons for building a long-lasting company culture

5 lessons for building a long-lasting company culture

Company culture is hard to define, but it’s woven into everything a company does. It’s the reason employees love or hate their jobs, or customers can feel valued or ignored. Like reputation, it takes years to build a good culture, but only a few missteps...

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How to decide when to fire someone

How to decide when to fire someone

Deciding whether to terminate an employee’s contract is hard. “It’s an emotionally difficult task,” says Jay Conger, a professor at Claremont McKenna College and co-author of The High Potential’s Advantage: Get Noticed, Impress Your Bosses, and Become a...

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Time to terminate? 5 ways to help your managers decide

Time to terminate? 5 ways to help your managers decide

Ask any manager, and they’ll most likely say letting an employee go is the worst part of the job. Terminations are always tricky, no matter how necessary. And even though sometimes it’s glaringly obvious an employee has to go, other times the decision can...

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8 lessons on building a company people enjoy working for

8 lessons on building a company people enjoy working for

Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust? Patty McCord, the iconic former chief talent officer at...

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Commentary: Netflix’s firing culture works for Netflix

Commentary: Netflix’s firing culture works for Netflix

Do you know the story of Patty McCord, Netflix’s original human relations chief? It’s legendary, and worth recounting in the wake of Thursday’s Wall Street Journal story on the company’s culture. McCord was one of Netflix’s earliest employees. She was...

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5 Smart Ways To Get Your Team To Step Up

5 Smart Ways To Get Your Team To Step Up

The next time you’re in a company meeting, look around the room. Chances are, two out of three people there isn’t happy on the job. This sobering thought comes from a recent “State of the American Workplace” survey by Gallup, which reported that only 33...

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How To Avoid Discrimination When Assessing Culture Fit

How To Avoid Discrimination When Assessing Culture Fit

Typically, when companies are on the search for talented candidates, one variable that is assessed is the job applicant’s ‘fit’ with the organizational culture. Culture fit can be thought of as how congruent an individual’s values are with the...

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RE/MAX Hosts Broker Owner & Manager Conference in D.C.

RE/MAX Hosts Broker Owner & Manager Conference in D.C.

The 2018 RE/MAX Broker Owner & Manager Conference, held in Washington, D.C., this week, gathered 1,200 attendees from 10 countries to discuss housing issues and knowledge-share in sessions and training, as well as network with peers. Attendees heard from...

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How to hire: 5 ways to stop doing it all wrong

How to hire: 5 ways to stop doing it all wrong

The best hires – the people who go on to do amazing things within their companies – don’t always seem like the best fit on paper or first glance. For that reason, they are often skipped over due to traditional hiring practices. Attracting the best talent...

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Are Tough Conversations the Kindest?

Are Tough Conversations the Kindest?

Do you find yourself struggling to have tough conversations at work? Do you find yourself putting them off, biting your tongue, and thinking it would just be kinder to suck it up rather than upset someone? What is it that makes these conversations so...

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How do CEOs create an ideal work culture? ‘You live it’

How do CEOs create an ideal work culture? ‘You live it’

Patty McCord spent years as an executive at Netflix, where she was responsible for reimagining office culture and disrupting best practices. Her latest book is called “Powerful: Building a Culture of Freedom and Responsibility.” McCord offers her Brief but...

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The Myth That Is Culture Fit

The Myth That Is Culture Fit

Adam says that hiring on culture fit is a great recipe for groupthink, which favours similarity and weeds out the diversity of thought. When job seekers are looking for employment, they are told to research the company — know what they do, who they work...

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3 signs you’re stuck in the wrong career

3 signs you’re stuck in the wrong career

Netflix former Chief Talent Officer Patty McCord agrees and says that one of the first steps to getting out of a wrong career is to talk to someone who is doing what you think you might like. "If you think the grass is greener somewhere else, go munch some...

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Office Hours: In the state of stuck

Office Hours: In the state of stuck

Third, sometimes you need dynamite, what Giaimo referred to as "the explosion" to get out of the box. Patty McCord, a former chief talent officer at Netflix, told Dana Rousmaniere in an April 6, 2015, Harvard Business Review interview that she's talked...

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BambooHR Announces BambooHR Summit 2018

BambooHR Announces BambooHR Summit 2018

BambooHR, the industry's leading software provider dedicated to powering the strategic evolution of HR in small and medium businesses, today announced its second annual BambooHR Summit conference, to be held from April 25-27. The conference offers...

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How to Build a Modern Company with the Netflix Culture Deck

How to Build a Modern Company with the Netflix Culture Deck

Recently I’ve been on a little road trip together with Markus Mattern from LearnSuits. It’s very likely that you haven’t witnessed it yourself yet, but if we meet up, we can get a little philosophic with our conversations, sometimes on somewhat geeky...

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The Stone Age answer to your desk job

The Stone Age answer to your desk job

This is something Patty McCord, the former chief talent officer at Netflix and the author of Powerful: Building a Culture of Freedom and Responsibility, is familiar with. “Often when I work with start-ups I say that you have to change the way you...

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Patty McCord: Creating a Powerful Culture

Patty McCord: Creating a Powerful Culture

My guest today is Patty McCord, former Chief Human Resources Officer at Netflix, author of the unabashedly bold book, “Powerful,” and a rocket ship of a disrupter. Takeaways from this Episode: It is easy to think that if we had more time, more money, more...

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How to Expand Diversity in Silicon Valley

How to Expand Diversity in Silicon Valley

Patricia McCord, author of "Powerful: Building a Culture of Freedom and Responsibility," and Minnie Ingersoll, Code for America chief operating officer, discuss diversity in tech with Bloomberg's Emily Chang on "Bloomberg Technology." Watch full video: How...

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Is a new and better culture evolving in the credit market?

Is a new and better culture evolving in the credit market?

In this context it was interesting to see Patty McCord, world-beating Netflix’s ‘Chief Talent Officer’ (we don’t see many of those in the credit market) recently join Lending Club. At Netflix McCord had crafted what Facebook’s Sheryl Sandberg hailed as...

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Why Facebook won a best workplace award, again

Why Facebook won a best workplace award, again

That's according to Facebook's What goes into being the best place to work in the US? For starters, it comes down to a lot more than just offering free meals and transportation. That's according to Facebook's Janelle Gale, vice president of human...

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Now Airing: A Peek Inside the Netflix Culture Deck

Now Airing: A Peek Inside the Netflix Culture Deck

Patty McCord’s approach to HR culture in the workplace inspires some and sparks irritation in others. Her co-creation of the Netflix Culture Deck, a key onboarding document for companies, still follows her around, which is why she felt it needed an...

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Preserving staffers’ dignity vital

Preserving staffers’ dignity vital

Everyone wants the opportunity to grow and to contribute. When leaders allow it, they contribute to one of the most important workplace elements – dignity. Executive coach Michelle Pizer discussed “solving people problems at work with dignity” during an...

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