Netflix is well-known as one of the world’s largest movie and TV series streaming services, with more than 75 million subscribers. But many people don’t know it began life as a DVD-by-mail service.
The word “fired,” meant as a colloquial term for dismissing someone from employment, comes with such emotional implications that it can often leave people who have separated from their jobs feeling ashamed and unwanted.
RIGHT NOW, THANKS TO SOCIAL MEDIA, we have a connection with customers that we’ve never had before—instant feedback on how a company is doing. As a result, you’re going to see a tighter connection between what people do and who they serve. We’re not going to have
Job interviews can make for some of the most awkward interactions humanly possible. "It’s such a false scenario, right? Interviewing’s weird," said Patty McCord, former Chief Talent Officer at Netflix and contributor to the Harvard Business Review. "But you want to...
How The Architect Of Netflix's Innovative Culture Lost Her Job To The System Netflix is famous for pioneering a company culture that demands standout results from every employee. One of the architects of this philosophy ended up losing her...
Patty McCord: Lessons from a Silicon Valley maverick: new ways of working and collaborating
In a recent article for the Harvard Business Review, McCord outlined how Netflix reinvented HR to create the viral ‘Netflix Culture Deck’ (NCD).Describing the NCD, Netflix CEO Reed Hastings previously said that not enough HR departments are thinking innovatively. “Many of the ideas in it seem like common sense, but they go against traditional HR practices,” he said.
Listen to the audio clip here Kojo chats with business coach and diversity consultant Howard Ross and the former chief talent officer at Netflix about reinventing human resources strategies in the workplace - and why it can start with treating employees like adults.
If you’re one of the many Americans toiling away at a huge corporation, here are some things you’re probably familiar with: tracking vacation days, getting expenses approved and sitting through yearly performance reviews. These are things salaried employees at Netflix don’t have to worry about. Read full article: One Reason
Forecasts for the year from 13 experts on technology, culture, politics and the economy. This is a watershed year for American generations: The oldest baby boomers are turning 70, the oldest GenXers nearing 50, and millennials — in their 20s and 30s — now represent...
During 2013 our office became collectively addicted to Breaking Bad. For those not hooked the drama, streamed by Netflix, revolves around a terminally ill chemistry teacher named Walter White. Motivated by the urge to provide for his son and wife, White reinvents himself as a market-leading producer of crystal meth operating
Innovation is more than a good idea. Despite a lot of hype to the contrary, being innovative doesn’t just mean brainstorming or coming up with weird and wacky new ideas. Those ideas are crucial of course, but without
Silicon Valley’s “youth problem”—its culture of bar crawls and technical interviews that disadvantage older engineers—caused some hand-wringing in the New York Times recently. And the New Republic called Silicon
Hiring well is a skill. There are some who are better at it than others, but it is something you can work to master. If you’re really interested in finding and retaining the best talent, work through these steps. Read full article: The Secret to Hiring Well
Most travel managers expect travel costs to rise in 2014, according to a recent survey from AirPlus International. Here’s what you can do about it.
During 2013 our office became collectively addicted to Breaking Bad. For those not hooked the drama, streamed by Netflix, revolves around a terminally ill chemistry teacher named
HR directors should throw away the rulebook if they want to improve their business and rise up the ranks, Patty McCord, the former chief talent officer at Netflix, has claimed.
CEOs must finally be starting to care about talent when the Harvard Business Review publishes a package of profiles of three companies, and their very different paths to maximizing talent. Surprise, shock and awe await you. And some useful tips for your own...
It’s a continuing disgrace that women workers rarely get paid the same as their male counterparts — something that’s as true of IT as any other sector. What strategies can female engineers and developers use to ensure they are paid what they deserve? Read full...
In the early days of Netflix, Reed Hastings, Co-Founder and CEO, wanted Patty McCord to help write out the company’s core values. At first, they considered something standard — words like “excellence” and “respect.” Instead, McCord suggested they “write down the things we expect in people.” This simple
Honesty, candor, truth, data: the basic tenants to a good code review or product evaluation. Those are the same guiding principles to creating great teams where people do their best work. Patty will share the tenants of a high performance culture of innovation. She...
Lots of companies give lip service to words like “innovation,” “freedom” and “responsibility” when they talk about corporate culture. But peek behind the curtain and it’s business as usual. Read full article: How A Culture Of Innovation Could Win Netflix Some...
In our last post we shared four of the top reasons for employee turnover, which include lack of job fulfillment, poor management, disengaged employees and low overall job satisfaction. All can be costly for your organization in terms of lowered productivity, overworked staff
Sheryl Sandberg has called it one of the most important documents ever to come out of Silicon Valley. It’s been viewed more than 5 million times on the web. But when Reed Hastings and I (along with some colleagues) wrote a PowerPoint deck explaining how we shaped the culture and motivated performance at Netflix, where
In the early days of Netflix, Reed Hastings, Co-Founder and CEO, wanted Patty McCord to help write out the company’s core values. At first, they considered something standard — words like “excellence” and “respect.” Instead, McCord suggested they “write down the
Why HubSpot? First things first, their company mission is compelling to all of us who detest junk mail and robo-calls: HubSpot’s mission is to replace loud, interruptive, and annoying advertising with marketing people love. Read full article on HubSpot: From the Desk...
How To Fire People As Explained By The Woman Behind ‘The Most Important Document Ever To Come Out Of The Valley’
Netflix Chief Talent Officer Patty McCord, author of Netflix’s famous management and culture presentation, argued in a First Round Capital CEO Summit talk that many managers are too lenient and willing to
Business Insider: The Woman Behind The ‘Most Important Document Ever To Come Out Of The Valley’ Has Left Netflix
Netflix’s “culture deck,” a slideshow presentation outlining the company’s values and practices, has been hailed by people like Facebook COO Sheryl Sandberg as one of Silicon Valley’s defining documents. Read full article on Business Insider: The Woman Behind The ‘Most
When he was 30, Hastings started a company called Pure Software. Neil Hunt was there in the early days of Pure, as was Patty McCord, who now heads human resources at Netflix. Hastings grew Pure, a public company that built tools for Unix software developers, by making three acquisitions in 18 months. “It was chaos,”
Patty McCord has a taste for adventure, and she’s found it at Netflix, where she serves as chief talent officer and was one of the first people hired by founder and CEO Reed Hastings. The Los Gatos, Calif.-based company, one of the first to let consumers rent DVDs via the Web for a fixed monthly fee, has seen more