Episode Notes

Shirley loves her job as a product manager for a startup, but she can’t stand her manager. He’s inefficient, old-fashioned, and entirely unsupportive of her work. “Just so you know, you don’t deserve this,” he told Shirley when she recently got promoted. Is there anything Shirley can do to make her work situation better? On this episode of How To, we bring on Patty McCord, former chief talent officer for Netflix and author of Powerful: Building a Culture of Freedom and Responsibility, to give Shirley some tips. Shirley ought to approach the situation the same way she would any product she works on: “Be the person that is the problem fixer, not the problem finder,” says Patty. Complaining or staging a coup will go nowhere, but approaching your manager with tangible solutions for improving your relationship could make a difference.