Media Highlights

Meet Colin Murphy of KnowBe4, a 2022 CIO of the year honoree

Meet Colin Murphy of KnowBe4, a 2022 CIO of the year honoree

Colin Murphy is the CIO of KnowBe4 in Clearwater and one of this year's CIO of the Year honorees. How did you fall in love with technology, or at least realize you wanted to make tech your career? I fell in love with technology at a very young age. It started when I...

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The Netflix Crisis Is Bad, But Not That Bad

The Netflix Crisis Is Bad, But Not That Bad

Patty McCord, the H.R. executive who helped craft that vaunted culture deck, became a corporate celebrity; she's still dining out on the speaker ... More Netflix employee cuts are coming, and soon. That’s the latest word from sources at the company, which has been...

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A tip for measuring what’s working (in a post-pandemic world)

A tip for measuring what’s working (in a post-pandemic world)

Self-reflection is important for companies and individuals, says Netflix’s former head of people Patty McCord.There’s more than a sliver of truth in the old adage you can only manage what you can measure. When it comes to making any form of change, it helps to know...

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The Big Question: Is Remote Work Here to Stay?

The Big Question: Is Remote Work Here to Stay?

This is one of a series of interviews by Bloomberg Opinion columnists on how to solve the world’s most pressing policy challenges. It has been edited for length and clarity.Sarah Green Carmichael:   With the pandemic subsiding in the U.S., the great workplace...

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How One Woman Fixed Silicon Valley’s Work Culture

How One Woman Fixed Silicon Valley’s Work Culture

Subscribe to How To! on Apple Podcasts, Spotify, or Stitcher for the full episode.  Dealing with a difficult manager is the worst. How do you improve your relationship without questioning their authority? How do you solve problems without sounding like you’re...

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Lessons from Netflix Culture for our Covid times

Lessons from Netflix Culture for our Covid times

As work from home becomes the reality for companies across the world —the benefits and the burdens become apparent. Employees have had their peeves and pleasures. For many, just saving on the commute has been well worth the longer work hours they put in. While some...

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Consider these 4 steps before you fire an employee

Consider these 4 steps before you fire an employee

All the signs were there. One of our employees (let’s call her Jessica) had been unusually quiet. Her work quality was slipping; she was often the last to arrive in the morning, and among the first to leave. Jessica was disengaged. Read full article: Consider these 4...

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Gong Debuts “Reveal: The Revenue Intelligence Podcast”

Gong Debuts “Reveal: The Revenue Intelligence Podcast”

Available today on all major podcast platforms, "Reveal" hosts, Devin Reed and Sheena Badani, are joined by Mark Roberge (former CRO of Hubspot), Patty McCord (former chief talent officer of Netflix) and Ed Calnan (president and co-founder of Seismic) for candid...

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Silicon Valley visionaries headline DigiCon 2019

Silicon Valley visionaries headline DigiCon 2019

Netflix legend Patty McCord is leading the roster of speakers in this year’s DigiCon, set on October 16-18, 2019 at the Philippine International Convention Center (PICC). Read full article: Silicon Valley visionaries headline DigiCon 2019

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The right (and wrong) way to hire for ‘culture fit’

The right (and wrong) way to hire for ‘culture fit’

Some human resources experts believe hiring for "cultural fit" disadvantages companies by employing only like-minded individuals, but others argue that with the right definition in place, the practice doesn't have to undermine diversity. Read full article: The right...

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Hiring for “cultural fit” isn’t always a good thing

Hiring for “cultural fit” isn’t always a good thing

For most growing firms the search for new talent is both exciting and frustrating. Who do you pick? And how do you accurately and sufficiently measure their potential? Undoubtedly, there are many approaches, one of which is seeking for the right cultural fit. That's...

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The Dangers of Hiring for Cultural Fit

The Dangers of Hiring for Cultural Fit

“What most people mean by culture fit is hiring people they’d like to have a beer with,” says Patty McCord, a human-resources consultant and former chief talent officer at Netflix. Read full article: The Dangers of Hiring for Cultural Fit

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Hiring and Keeping Talented Employees

Hiring and Keeping Talented Employees

No company likes losing good employees, but the war on talent-retention is a tough battle. Many organizations offer flashy benefits such as, unlimited PTO or flexible working hours, but are these really the aspects of a job that are making good workers stay, writes...

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5 Books to Inspire Entrepreneurs on the Road to Success

5 Books to Inspire Entrepreneurs on the Road to Success

Ever since co-founding Okta over 10 years ago, I've been interested in learning about other entrepreneurs' journeys and helping other leaders bring their visions to life. We all start with an initial idea and run into roadblocks as we grow, but how does each leader...

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The Case for Business Acumen and Our Best Idea for Building It

The Case for Business Acumen and Our Best Idea for Building It

In our home, my wife runs the finances. She pays the bills, sets the budgets, and saves the money. I am completely removed from this process—that is, until I want to spend some of the money. Too many employees have a similar financial arrangement at work. Someone else...

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It’s Time To Change How Employees Leave Our Companies

It’s Time To Change How Employees Leave Our Companies

Consider this. You’re in a long-term relationship and your partner suddenly comes to you and tells you they’re moving to a new city. With a new partner. In two weeks. How would you react? Read full article: It’s Time To Change How Employees Leave Our Companies

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Digicon 2019 to go with L.E.A.P. theme

Digicon 2019 to go with L.E.A.P. theme

Leading the international roster of speakers is corporate culture guru Patty McCord, whose Netflix Culture Deck has disrupted the way modern conglomerates operate internally. Read full article: Digicon 2019 to go with L.E.A.P. theme

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Five Must Reads for the 2020 Entrepreneur

Five Must Reads for the 2020 Entrepreneur

If there is one characteristic shared by all successful entrepreneurs, it’s this: they are always learning. Learning for entrepreneurs is non-negotiable. Charting your own course in life and business means that we must ever evolve to the next best version of...

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Brook Mayborne

Brook Mayborne

Brook Mayborne is director of human resources at Stowell Associates Inc., a care management and home care provider based in Milwaukee. Leading the company’s HR team, she oversees all areas of strategic HR planning, talent development and workplace culture....

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How to build a people-first culture as the company grows

How to build a people-first culture as the company grows

When starting out, it’s common for founders to handpick every team member and get to know them on a personal level. But there comes a point when it’s no longer possible to do this as hiring needs multiply and employee headcount grows. Eventually, every...

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Put principles before processes

Put principles before processes

Work is changing. Not just because we have new technology to drive efficiency and automation, but also because the nature of business itself is becoming more complex, unpredictable, and dynamic. Read full article:

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Forget the robots: It’s still a people business

Forget the robots: It’s still a people business

In the last six months I’ve had the pleasure and privilege of designing and delivering multiunit leadership development workshops for area managers and franchisees at brands like Texas Roadhouse, Chipotle, IHOP, Wendy’s, Panera Bread, Qdoba, BJ’s,...

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5 lessons for building a long-lasting company culture

5 lessons for building a long-lasting company culture

Company culture is hard to define, but it’s woven into everything a company does. It’s the reason employees love or hate their jobs, or customers can feel valued or ignored. Like reputation, it takes years to build a good culture, but only a few missteps...

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How to decide when to fire someone

How to decide when to fire someone

Deciding whether to terminate an employee’s contract is hard. “It’s an emotionally difficult task,” says Jay Conger, a professor at Claremont McKenna College and co-author of The High Potential’s Advantage: Get Noticed, Impress Your Bosses, and Become a...

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Time to terminate? 5 ways to help your managers decide

Time to terminate? 5 ways to help your managers decide

Ask any manager, and they’ll most likely say letting an employee go is the worst part of the job. Terminations are always tricky, no matter how necessary. And even though sometimes it’s glaringly obvious an employee has to go, other times the decision can...

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8 lessons on building a company people enjoy working for

8 lessons on building a company people enjoy working for

Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust? Patty McCord, the iconic former chief talent officer at...

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Commentary: Netflix’s firing culture works for Netflix

Commentary: Netflix’s firing culture works for Netflix

Do you know the story of Patty McCord, Netflix’s original human relations chief? It’s legendary, and worth recounting in the wake of Thursday’s Wall Street Journal story on the company’s culture. McCord was one of Netflix’s earliest employees. She was...

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5 Smart Ways To Get Your Team To Step Up

5 Smart Ways To Get Your Team To Step Up

The next time you’re in a company meeting, look around the room. Chances are, two out of three people there isn’t happy on the job. This sobering thought comes from a recent “State of the American Workplace” survey by Gallup, which reported that only 33...

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How To Avoid Discrimination When Assessing Culture Fit

How To Avoid Discrimination When Assessing Culture Fit

Typically, when companies are on the search for talented candidates, one variable that is assessed is the job applicant’s ‘fit’ with the organizational culture. Culture fit can be thought of as how congruent an individual’s values are with the...

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RE/MAX Hosts Broker Owner & Manager Conference in D.C.

RE/MAX Hosts Broker Owner & Manager Conference in D.C.

The 2018 RE/MAX Broker Owner & Manager Conference, held in Washington, D.C., this week, gathered 1,200 attendees from 10 countries to discuss housing issues and knowledge-share in sessions and training, as well as network with peers. Attendees heard from...

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How to hire: 5 ways to stop doing it all wrong

How to hire: 5 ways to stop doing it all wrong

The best hires – the people who go on to do amazing things within their companies – don’t always seem like the best fit on paper or first glance. For that reason, they are often skipped over due to traditional hiring practices. Attracting the best talent...

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Are Tough Conversations the Kindest?

Are Tough Conversations the Kindest?

Do you find yourself struggling to have tough conversations at work? Do you find yourself putting them off, biting your tongue, and thinking it would just be kinder to suck it up rather than upset someone? What is it that makes these conversations so...

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How do CEOs create an ideal work culture? ‘You live it’

How do CEOs create an ideal work culture? ‘You live it’

Patty McCord spent years as an executive at Netflix, where she was responsible for reimagining office culture and disrupting best practices. Her latest book is called “Powerful: Building a Culture of Freedom and Responsibility.” McCord offers her Brief but...

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The Myth That Is Culture Fit

The Myth That Is Culture Fit

Adam says that hiring on culture fit is a great recipe for groupthink, which favours similarity and weeds out the diversity of thought. When job seekers are looking for employment, they are told to research the company — know what they do, who they work...

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3 signs you’re stuck in the wrong career

3 signs you’re stuck in the wrong career

Netflix former Chief Talent Officer Patty McCord agrees and says that one of the first steps to getting out of a wrong career is to talk to someone who is doing what you think you might like. "If you think the grass is greener somewhere else, go munch some...

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