Patty McCord knows a lot about how to give harsh criticism in ways that will be embraced. After all, she’s the creator of Netflix’s famed Culture Doc, which is responsible for creating one of the highest-expecation/hardest-charing environments in all of tech. Her key assertions: 1) People get used to immediate and pointed feedback when you create a culture that demands it, values it, and makes it a celebrated habit. 2) It’s absolutely 100% vital that managers not hold back on feedback because it puts undue pressure on the boss to provide cover (i.e. they end up doing way more work and taking way more heat) and cheats the employee out of the chance to improve.
Read full article: Our 6 Must Reads for Managers to Give Feedback That Helps People Grow